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Redirecting Respondents After Completion

Assessment Generator offers ways to send respondents back to your website (or any URL) after they take your assessment. The destination page can even receive the respondents’ scores.

Redirecting all respondents to a single URL

With this option, you send everyone who takes your assessment (regardless of their score) to a URL you specify.  This setting is found on the “Results” tab of the assessment editor in the section titled “How Respondents Receive Their Results.”

Uncheck the “On-Screen” checkbox. A new field will appear titled “Redirect URL.” Enter the URL of your choice in that field and save your assessment. For example:

You can still send the assessment results by email (and optionally include a PDF report) and redirect your respondent’s browser to a URL.

Redirecting respondents to different pages based on their score

This feature is available for Advanced, Private Label, and Enterprise plans.

You can specify different destination URLs depending on how the respondent scores on their assessment. This is done in the “Scoring” tab for a Simple assessment and in the “Types” tab for a Type assessment. This feature is not available for Multi-type assessments.

First, go to the “Results” tab in the assessment editor and make sure “On-Screen” is not selected and that the “Redirect URL” field is blank, like this, and then save the assessment:

Select the “Scoring” tab in the assessment editor to set up the score-based redirects for a Simple assessment. Create or edit a score in the “Score Interpretations” section:

Select the “Redirect to URL” checkbox, enter the desired destination URL, and save the score band:

The process is the same for Type assessments, except that you’ll edit Types within the “Types” tab.

NOTE: To have this work properly, you’ll also need to uncheck the “On Screen” results option under the Results tab. This is because you can have on-screen results from our editor or your website but not from both. To redirect based on score or type, you’ll also want to keep the “Redirect URL” field blank.

Accessing respondents’ scores and report files at the destination URL

For any of the redirects described above (either one redirects for the whole assessment or type-based / score-based redirects), the score(s) the respondent receives are passed as URL parameters to the redirect URL you provide. For example, in a Simple assessment, the respondent’s name and email address (if requested) and their score are added to the redirect URL you provide:

If you’re using a Type or Multi-type assessment, the scores for each type are sent:

In addition, if you’re using the Groups feature, the group name is appended to the URL, and if you choose to provide results as a PDF, a link to the generated PDF file is also appended.

The ability to redirect respondents provides the flexibility to engage respondents on your site and generate customized pages based on their scores.

If you have questions about this or any other feature of Assessment Generator, please check out our User Guide or contact us for one-on-one help.