Value for the money is good. Also, our survey had some elements that are not in the template models, so Customer Service set it up for us exactly how it needed to be. They were very helpful, friendly, knowledgeable, and got back to us (either phone or email) right away. I think everything took no more than 3 days from my 1st phone call to them, to the purchase of their plan, to their completion of our custom survey.”