Please answer the following questions by checking the box of the answer that most closely reflects your experience, or providing a free form answer, if the question requires. At the end of the survey, you can add additional comments or questions.
| What is your position at your firm? |
| |
| Would you be willing to participate in follow up surveys or a telephone interview? |
| YesNo |
| If your answer to the above question was yes, how would you prefer to be contacted (phone, email, regular mail, etc.)? |
| |
| Do I have your permission to use your name and your law firm's name when discussing the results of this survey? |
| YesNo |
| How many lawyers are there in your firm? |
| |
| All of the attorneys and staff know what the vision/mission of our firm is (rate on a scale of 1 to 5) |
| Less True - 1 2 3 4 5 - More True |
| Everyone in my firm consistently works toward the firm's vision and mission |
| Less True - 1 2 3 4 5 - More True |
| The firm's business plan is aligned with the firm's mission |
| Less True - 1 2 3 4 5 - More True |
| Our firm's internal communication is excellent |
| Less True - 1 2 3 4 5 - More True |
| My firm has specific procedures in place which guide the manner in which each client engagement is handled |
| Less True - 1 2 3 4 5 - More True |
| All of the attorneys in my firm are familiar with the firm's procedures |
| Less True - 1 2 3 4 5 - More True |
| The firm's procedures are followed by all attorneys and staff |
| Less True - 1 2 3 4 5 - More True |
| Meetings at my firm are conducted efficiently and effectively |
| Less True - 1 2 3 4 5 - More True |
| Training and development of associates are high priorities for my firm |
| Less True - 1 2 3 4 5 - More True |
| Our firm has well articulated recruitment and hiring procedures and standards |
| Less True - 1 2 3 4 5 - More True |
| The associates in my firm have a clearly articulated responsibility to market |
| Less True - 1 2 3 4 5 - More True |
| Client service is important to marketing |
| Less True - 1 2 3 4 5 - More True |
| Our firm has a system in place to measure client satisfaction |
| Less True - 1 2 3 4 5 - More True |
| Client satisfaction is measured following every engagement |
| Less True - 1 2 3 4 5 - More True |
| My firm has a procedure in place to follow up on accounts receivable |
| Less True - 1 2 3 4 5 - More True |
| Collecting on our accounts receivable is a challenge for my firm |
| Less True - 1 2 3 4 5 - More True |
| Compensation structure is a challenge for our firm |
| Less True - 1 2 3 4 5 - More True |
| Valuing non-billable time is a challenge for our firm |
| Less True - 1 2 3 4 5 - More True |
| Marketing is a challenge for our firm |
| Less True - 1 2 3 4 5 - More True |
| My firm has specific marketing goals for the next year |
| TrueFalse |
| My firm has a written plan for reaching its yearly marketing goals |
| TrueFalse |
| My firm has a written vision and/or mission statement |
| TrueFalse |
| My firm has divested itself of clients or matters in order to remain focused on its mission |
| TrueFalse |
| Our firm has specific articulated business goals for the next year |
| TrueFalse |
| My firm has a written plan for reaching its business goals |
| TrueFalse |
| The firm's business plan is reviewed or modified at least yearly |
| TrueFalse |
| My firm does performance evaluations of associates at least yearly |
| TrueFalse |
| The firm's partners undergo performance evaluations at least yearly |
| TrueFalse |
| Individualized goal setting is included in all attorney performance evaluations |
| TrueFalse |
| I often feel like I have too much work and not enough time to accomplish it |
| TrueFalse |
| I delegate well |
| TrueFalse |
| I handle only those tasks which require my specific expertise and delegate the rest to more junior attorneys or staff |
| TrueFalse |
| Overall, I enjoy my job |
| TrueFalse |
| How does your firm's management communicate its marketing plan to the rest of the firm? |
| |
| How is the responsibility to participate in marketing activities communicated to the attorneys in the firm? |
| |
| Are marketing responsibilities tied to compensation? |
| YesNoSometimes |
| If so, how? |
| |
| What percentage of the firm's lawyers know and can articulate the firm's goals? |
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| What are the three biggest challenges facing your law firm right now? |
| |
| What are the three most frustrating parts of the practice for you personally? |
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| If your firm were to hire a consultant to help manage, market and/or build your practice, what specifically do you think your firm should look for in such a consultant? |
| |
| Has your firm hired management or marketing consultants in the past? |
| YesNo |
| If so, did you feel that your firm received full value for the services rendered by that consultant? |
| YesNoSometimes |
| Why or why not? |
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| Please feel free to comment further on any of your answers above, or any other management, marketing or practice building issues that you think are important but were not covered in this survey. |
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| Do you have any comments about this survey or the questions contained in the survey? |
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Your Name:
Your Email: |
